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Our Process

Why Design/Build

Our business model is designed for the client that wants to entrust their home and their remodeling project to a professional, trusted, service-focused, remodeling company that handles every aspect of their project, including design, selection of materials, and project management.  One company to call, one company to coordinate the entire project, one company to trust.  

We classify projects in one of four ways:

Replacement Remodels:  Straight forward projects like kitchens, baths, decks, and larger fireplace remodels, with quality and service in mind.  Minimal changes, typically one contract for Preconstruction Services and Construction.  

Custom Remodels: These are larger and more complex than replacement jobs, such as additions, whole house remodels, detached garages, kitchens, baths, home theater rooms, and some outdoor living projects.  Custom remodels are characterized by two contracts, Preconstruction Services and Construction.    

Interior Design Only:  Billed by the hour, material procurement options are available. 

Insurance Restoration:  We do remodel the interior and exterior of homes damaged by water and/or fire – larger insurance claims where multiple rooms in a home are damaged.  These projects often include additional remodeling unrelated to the insurance claim.    

During the Preconstruction phase of a remodeling project, clients work directly with one of our Certified Designers and a Construction Manager. The Preconstruction Phase prepares our team for the project ahead while also finalizing the cost before work begins. There are three pieces to our Preconstruction Process.


Could also include engineering and architecture

Selection of Materials

Like cabinetry, fixtures, and countertops

Team Walkthrough

Our production staff gets to know your home.

Replacement Remodels

Typically includes the following components:

  • the layout remains the same – no walls moved/removed
  • no engineering or architecture needed
  • quality of materials installed is modest, not builder grade and not high-end
  • **higher-end products are an option for replacement jobs
  • minimal flooring and electrical work
  • work area is generally confined to one room

Replacement Remodel Process

  1. Consultation: We typically set up a meeting our at design center so we can get to know each other better, discuss the project and cost in more detail, and to see the design center.  
  1. Design/Construction Contract: This contract is signed and includes an estimated cost to complete amount.  Once the Preconstruction phase is completed, an exact cost is determined – prior to work beginning.  
  1. Preconstruction Begins:  Site measurements are taken, as-built drawings/renderings created, material selections made, and trade-partner walkthroughs executed.  The final cost is then determined, the construction schedule is established, construction begins.

Custom Remodels

Typically includes the following components:

  • layout changes are common, location of appliances/fixtures may change
  • walls (load bearing and non-load bearing) may be moved, removed, or built
  • engineering is commonplace, architecture may be needed for additions, detached garages
  • product selections may include higher-end materials
  • flooring repairs or full replacement
  • electrical upgrades
  • neighboring rooms may be impacted/remodeled
  • clients may live on another level of the house or may move out altogether during construction

Custom Remodel Process

  1. Consultation: We meet with you, either at our office or at your home to get a better understanding of your project and budget.  After visiting with you, we determine the framework for the Preconstruction Phase.  For larger projects like additions and detached garages, a meeting with an architect may be proceed the next step of the process.
  2. Preconstruction Agreement: The goal of the Preconstruction Process is to establish a design/layout and a range of costs.  Preconstruction could include engineering, architecture, 3D renderings, CAD drawings, trade partner walk-throughs, and/or major selections of materials.
  3. Construction Agreement:  When the Preconstruction Process is completed, a construction contract is signed.  Selections and trade-partner walkthroughs are completed, the final project cost is determined, the construction schedule is built, and construction begins.